Opportunity Description
On-site - Pasig 1-3 Yrs Exp Bachelor Full-time
Career Opportunity: Operations Team Lead (Mobility Account)
Job Description
The Product Operations Team Lead is responsible for managing and guiding a team of agents handling both voice and non‑voice lines of business. The role focuses on driving key performance indicators, ensuring operational excellence, and serving as the primary point of contact for escalations and process improvements.
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag‑Ibig Fund, Paid Holidays
Insurance Health & Wellness
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Job Qualifications
- Must be a college graduate of Computer Engineering, Information Technology, or any related technical course.
- With at least two (2) years of experience as a Team Lead.
- Must have experience handling a technical account.
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