Operations and Product Manager

This is a senior, multifaceted role suited to a seasoned travel professional who thrives in a fast-paced environment and brings both operational precision and genuine product passion to the table. The successful candidate will oversee fleet and guide management, shape product offerings, and ensure a seamless, high-touch experience for every guest- before and throughout travel.

Core Criteria:

• Minimum 8-10 years' experience in the travel and tourism industry in a sales or direct client-facing role
• Valid Tourist Guide Certification for the Western Cape with PDP
• Tertiary qualification in Travel & Tourism or Hospitality (Matric with Maths essential)
• Excellent product knowledge of Southern and East Africa, with personal travel experience on luxury circuits advantageous
• Proficient in Microsoft Office; strong written and verbal English communication
• Strong problem-solving ability with a proactive, level-headed approach and hi...