Operations Enablement Manager

Operations Enablement Manager

Lead and expand an internal program that strengthens education, empowerment, and professional development for all employees within the Supply Chain Centre

Key responsibilities

• Own end‑to‑end training and enablement strategy across Supply Chain and Customer Service Centre.
• Identify capability gaps and deliver targeted technical and leadership pathways
• Lead and evolve the SEED Program (Supporting, Educating, Empowering, Developing)
• Drive adoption of modern digital learning tools and LMS platforms
• Manage and coach a small team of Enablement Specialists
• Partner with senior leaders, HR and Talent to embed a strong learning culture
• Track effectiveness through dashboards, KPIs and reporting

About you

• Proven experience leading training and capability programs in complex or multi‑site environments
• Strong background in coaching, mentoring an...