Operations Leader: Scale Teams & Drive Service Excellence

A leading translation firm is seeking a dedicated individual to manage a department of 50 to 60 people in Rawalpindi Cantonment. The ideal candidate will possess excellent English communication skills, strong leadership abilities, and a proactive approach to managing department operations. Responsibilities include overseeing team performance, establishing customer service standards, and ensuring a professional work environment. A graduate degree in BBA/MBA is preferred, along with 5 to 8 years of relevant experience in management and customer service operations.
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