Operations Manager – Client Success & Growth

Concentrix is looking for an Operations Manager I in Metro Manila, Makati. This role involves coaching and supervising Team Leaders while ensuring that Client Service Level Agreements and financial targets are met. Candidates should have an Associate’s Degree and over seven years of relevant experience, including two years in a management capacity, preferably in a call center environment. Strong leadership and communication skills are essential, along with the ability to analyze processes and drive performance improvements.
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