Operations Manager (Hybrid) | Pasig

Overview

Work Hours : 8 hours per day

Work Setup : Morning shift (Monday-Friday)

Hybrid Setup : Primarily remote, with occasional onsite work required at least once per month

Equipment : Company-provided

Responsibilities

• Systems and Reporting Management
• Design, build, and maintain comprehensive reports using agency management systems and business intelligence tools
• Work with various operational systems to extract, analyze, and present data for leadership decision-making
• Resource Planning and Utilization
• Partner closely with the resourcing team to monitor and optimize capacity planning across all departments
• Analyze utilization rates and resource allocation to identify opportunities for improved efficiency
• Cross-Departmental Systems Support
• Collaborate with department heads to understand reporting needs and system req...