Operations Manager

Our client is a luxury full-buy-out private villa estate in East Bali, known for hosting weddings, retreats, brand takeovers, and private events offering an exclusive blend of design, privacy, and high-end hospitality.

They are seeking a hands-on and experienced Operations Manager to oversee the day-to-day operations of the estate, ensuring seamless service delivery, exceptional guest experiences, and the successful execution of weddings, retreats, and private events.

Requirements:

• Minimum 5 years of experience in luxury hospitality operations, with at least 2 years in a managerial role (Villa Manager / Resort Manager / Operations Manager).
  
• Proven experience in private villas, boutique resorts, or full buy-out properties, ideally with exposure to weddings, retreats, or high-end events.
  
• Strong understanding of end-to-end guest journey management, including pre-arrival planning, personalised service del...