Operations Manager

The Operations Manager for the area of implementations & new projects ensures the successful execution of logistics operations during the launch of new customers or activities. Acting as an on-the-ground operational leader, they coordinate resources, enforce process compliance, and drive continuous improvement. They serve as the operational point of reference during critical ramp-up phases, ensuring performance, quality, and alignment with standards.

Key Responsibilities

Operational Launch Management Organize and oversee logistics operations during new customer or activity implementations. Define and allocate necessary resources (staff, equipment, storage areas). Ensure teams are properly sized, trained, and prepared. Coordinate actions across operations, IT, quality, and project teams. Supervise field operations and ensure adherence to defined processes.

Process Compliance & Performance Monitoring Enforce strict application of logistics procedures (inbound, ...