Operations Manager

Job Summary

Operations Manager is responsible for overseeing day-to-day travel operations, ensuring smooth execution of bookings, reservations, and ticketing services. The role focuses on operational efficiency, client satisfaction, and strong coordination with airlines and partners, while leading a team and managing high-level client requirements including VIP bookings.

Location & Work Setup

Location: Makati

Work Setup: Onsite

Work Schedule: Monday to Friday

Key Responsibilities

• Oversee daily travel operations including reservations, ticketing, and booking management.
• Handle complex and VIP travel arrangements including high-priority and executive bookings.
• Build and maintain strong relationships with airlines and travel partners.
• Lead and manage operations teams to ensure service excellence and efficiency.
• Monitor operational performance, service level...