Operations Officer

Role Overview

We are seeking a proactive, detail-oriented, and responsible Operations Executive to manage and support night shift operations for our USA-based facilities. This is an onsite position, requiring strong English communication skills, excellent coordination abilities, and a solution‑oriented mindset. The ideal candidate will ensure smooth overnight operations, handle escalations efficiently, and coordinate effectively with field teams and vendors across different time zones.

Key Responsibilities

• Monitor and manage operational activities for USA-based facilities during night hours to ensure uninterrupted operations.
• Respond promptly to operational issues or emergencies, providing clear updates to stakeholders and implementing effective resolutions.
• Track, update, and close operational tasks or work orders using internal systems.
• Maintain detailed logs of nightly activities, escalations, and resoluti...