Operations Performance Senior Manager in Financial Services

Join Farber as the Senior Manager, Operations Performance to lead operational transformations in North York. Focus on performance insights, data integrity, and team accountability.

This management position reports to the VP of the Client Management Centre and spans responsibilities that require deep expertise in operations and data analysis. In this role, you'll analyze operational performance, identify gaps, and implement tactical improvements while collaborating closely with team leaders. Your contributions will drive enhanced service delivery and operational consistency, fostering a data-driven culture of continuous improvement.

Key Responsibilities:
• Drive productivity and quality improvements using performance data
• Partner with operations teams to translate insights into actions
• Conduct root cause analysis for operational issues
• Develop dashboards for actionable performance metrics
• Ensure alignment of processes with ...