Operations Project Management Leader

The Program Manager is responsible for identifying and finalizing project/implementation scope. Develops detailed implementation plans including internal, client and third‑party resourcing. Manages and coordinates with internal, client and third‑party resources to ensure a successful, on‑time quality implementation per plan. Generates weekly status reports, holds weekly status meetings with client and project team. Schedules and leads steering committee meetings with C‑level client decision makers and Clearwater senior management. Serves as a trusted relationship manager responsible for ensuring timely, accurate, and thorough responses to all client inquiries and a successful transition to the steady‑state servicing team. Manages and reports on budget for implementations. Possesses the ability to seek out, recommend, and implement continuous service improvements within the project timeline (and future projects). Leads the transition from Sales team to Global Deli...