Opportunity Description
Operations Specialist (Remote – Colombia, US Hours)
Full-Time | Remote
About the Role
Pavago is hiring on behalf of a client seeking an Operations Specialist to manage day-to-day workforce operations on a live scheduling platform.
This role is responsible for ensuring shifts are filled, workers are active, and daily operations run smoothly. You will oversee the full shift lifecycle — from onboarding professionals to handling real-time attendance issues and last‑minute changes.
Responsibilities
- Manage shift scheduling and workforce coordination end-to-end
- Respond to client shift requests and ensure timely coverage
- Assign workers and confirm availability and attendance
- Monitor attendance, clock‑ins, and shift activity
- Handle no-shows, late arrivals, and last‑minute changes
- Secure replacements q...