Operations Team Lead, BPO – Process & Performance

A leading technology company in Kuala Lumpur is seeking an experienced Team Leader – Operations (BPO) to manage a team of around 20 associates. This role involves overseeing daily operations, ensuring service levels are met, and supporting team development. The ideal candidate should possess BPO experience, strong analytical and people management skills, and the ability to manage client escalations. Join us to lead a motivated team and drive excellence in service delivery.
#J-18808-Ljbffr