Operations Team Lead: Drive KPIs, Coaching & Growth

SupportZebra is seeking a Team Leader in Cagayan de Oro to oversee daily operations and meet performance targets. The ideal candidate should have a Bachelor’s degree and 1-3 years of management experience in a BPO setting.

Key responsibilities include maintaining KPIs, guiding team performance, and facilitating communication with stakeholders. Strong leadership and adaptability are essential for managing a dynamic work environment successfully.