Ops Learning & Performance Leader

Sun Life Financial in Metro Manila, Philippines, is looking for a highly skilled leader to manage quality and learning initiatives in their Call Centre. The position requires a university degree in Adult Education, and a proven ability to lead teams while driving performance.

Successful candidates will have exceptional coaching skills, a deep understanding of modern adult learning techniques, and strong interpersonal abilities. A customer-obsession mindset and proficiency with Microsoft Office are also essential for this role.