Opportunity Description
Overview
We’re supporting a global enterprise undergoing a major transformation across technology operations and resilience. We are looking for a senior Data Analyst to drive resilience reporting, systemic risk analysis, and executive-level insight across critical technology platforms and services. This role focuses on building resilience KPIs, KRIs, dashboards, and reporting by bringing together data from incidents, observability platforms, change failures, and service management tools to provide clear visibility of risk and resilience maturity.
Key Responsibilities
- Design and maintain resilience KPIs and KRIs aligned to key operational resilience outcomes
- Integrate data from incidents, observability platforms, change failures, and service management tools
- Analyse trends to identify systemic weaknesses, control gaps, and improvement opportunities
- Produce clear, executive-ready dashboards and reporting for senior leadership...