Optical Frontline Associate – Patient Care & Sales

Tokai, South Africa | Posted on 25/05/2026

• Branch Street Address Shop G14, 238 Main road, Tokai Junction
• Postal Code 7945
• Country South Africa

Working Hours

Job Description

Job Purpose:

• To provide frontline administrative, optical sales, and patient support services, ensuring a smooth and professional experience for all patients entering the practice.
  

• Greet and welcome patients, manage appointments, and maintain daily scheduling systems.
  
• Perform patient check-in and assist with medical aid verification and billing.
  
• Guide patients through frame and lens selection based on prescription and lifestyle needs.
  
• Dispense and fit glasses and contact lenses as per the Optometrist’s prescription.
  
• Manage till point, daily cash-up, and retail stock administration.
  
• Handle customer inquiries, complain...