Opportunity Description
Responsibilities
- Responsible for daily management of customer orders and fulfillment from Purchase Orders to Receiving to shipment. Ensure sales orders are properly launched in BaaN, maintained, and closed.
- Communicate and align with Account Manager (AM)/Program Manager (PM) on the Purchase Order (PO) received & program delivery schedule to confirm order before triggering Product Realization Flow (PRF) Eflow
- Provide feedback to AM/PM if there are changes for the next course of action
- Assist the finance team with invoice disputes or any issues related to Sales Orders (S/O) such as GST code and credit notes
- Maintain a proper and systematic filing system for Customer PO, PRF forms
- Act as the focal person to acknowledge and process new/revised PO from customers
- Highlight discrepancies found in PO to Account Manager and execute the next step of action as advised
- Initiate repair RMA# requests and support c...
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