Opportunity Description
Order Management Operational Lead (Digital Customer Experience)
Location: Taguig
Work Setup: 3 days onsite per week
Shift: Night shift
Salary: PHP 30,000 35,000
Headcount: 1
About The Role
We are looking for an experienced Order Management Operational Lead who will manage customer order operations, ensure service quality, and drive team performance in a fast-paced digital customer experience environment.
This role is ideal for candidates with background as Contact Center Team Lead, BPO Operations Team Lead, or Customer Experience Team Lead handling voice, non-voice, or blended accounts.
Why Join Us
- Opportunity to lead order management and customer experience operations
- Work with a global client environment
- Apply coaching and leadership skills in performance management
- Competitive salary package
Qualifications
- 2 to 3 years of exp...
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