OSS Shift Lead

Are you ready to lead operations in one of the most dynamic cities in the world? We are seeking a dedicated professional to oversee day-to-day operations, ensuring seamless coordination and communication between our on-site staff and central operations. This role is perfect for someone who thrives in a fast-paced environment and is eager to make a tangible impact.

As the operational backbone of our shifts, you will be the "control tower," ensuring everything runs smoothly and stepping in to resolve issues promptly. Your leadership will be crucial in maintaining the efficiency and effectiveness of our operations.

• Shift Management & Staffing: Assign staff to shifts, ensure full coverage, monitor attendance, and take corrective actions as needed.


• Real-Time Operations Oversight: Troubleshoot issues ...