Opportunity Description
About Xerox Holdings Corporation
At Xerox, we make work, work! For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at and explore our commitment to diversity, inclusion and belonging.
JOB PURPOSE/MISSION/SUMMARY
The Team Lead is responsible for activities necessary to deliver key XBS/NAO business metrics and indirectly supervising the agents. The Team Lead is expected to be a subject matter expert and guide for other associates to help them with their daily processes and to identify and improve areas of opportunity in the business while holding a portfolio of work to continue to build knowledge.
KEY ROLES & RESPONSIBILITIES / KEY JOB FUNCTIONS
- Adhere to company pol...