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Out of Hours Customer Care Team Leader

EQUANS

Leeds, England, United Kingdom CDI June 21, 2026
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Opportunity Description

Equans is looking for an Out of Hours Customer Care Team Leader to join our team in Leeds on a permanent basis.


This is a full time role. On offer is a competitive salary, and benefits package.

Please note the hours for the role:

Week 1 - Monday to Friday - 15:30pm to 00:30 with 1 hour for lunch

Week2 - Tuesday, Wednesday and Thursday - 15:30pm to 00:30 with 1 hour for lunch and Saturday and Sunday 8am to 5pm

These hours are rotated every week.


What will you deliver?

  • The Helpdesk Team Leader is responsible for the daily running of the Helpdesk through the effective management of resources by receiving and processing phone calls and e-mails directly from Clients

  • Responsible for ensuring that there are adequate resources in place to effectively receive, process and manage all calls/e-mails in line with the contract Performance Standards

  • The Out of h...
    • CDI Supervisors of Office and Administrative Support Workers

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    Opportunity Details

    Location Leeds, England
    Country United Kingdom
    Type CDI
    Category Supervisors of Office and Administrative Support Workers
    Posted June 21, 2026
    Deadline July 31, 2026

    About EQUANS

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    EQUANS

    Leeds, United Kingdom

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