Outlet Manager (Beauty)

Expressions Beauty Redefined is a leading beauty and wellness brand in Singapore. We are dedicated to providing customers with exceptional products, beauty, and wellness services using the latest technology and methods. Our personalized approach ensures every customer’s individual needs are met.

• Lead and motivate a team of consultants and therapists to optimize sales while maintaining exceptional service and retail standards.
• Achieve customer service and sales objectives by fostering a culture of excellence.
• Handle customer refund and complaint cases promptly to ensure resolution and satisfaction.
• Gather and document customer testimonials, feedback, and before and after photos.
• Collaborate on marketing strategies to enhance outlet sales performance.
• Identify opportunities for improvement and implement necessary changes to elevate customer experience and service standards.
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