Outlet Manager

Mandarin Oriental, Makati – Outlet Manager

Mandarin Oriental is an award‑winning hotel operator. The upcoming 5‑star luxury hotel set within the Ayala Triangle Gardens will open in 2026. The hotel will feature 276 guestrooms and suites, world‑class amenities, restaurants, bar, pool and spa.

The Role

The Outlet Manager is responsible for the pre‑opening preparation, launch and ongoing operation of the assigned food and beverage outlet. The role ensures exceptional guest experiences, operational excellence, financial performance and alignment with Mandarin Oriental’s service philosophy. The manager leads, trains and inspires the outlet team while working closely with the Food & Beverage Manager and the pre‑opening task force.

Key Responsibilities

Pre‑Opening Responsibilities

• Lead all pre‑opening activities for the assigned outlet including outlet setup, layout validation and operational readiness.
• Develop SOPs,...