Opportunity Description
Plusforty is hiring a proactive Customer Experience Team Lead to oversee customer support for its channels. This part-time role (20 hours/week) involves delivering exceptional service while managing and mentoring the CX team. The position requires exceptional written English and a solid background in e-commerce customer service.
You will also streamline workflows and manage customer interactions through platforms like Shopify, ensuring a premium brand voice across all touchpoints.
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