Partnership & Projects (Lead) - Service Point, SPX Express

Job Description

• Identify and pitch the SPX Service Point program to potential leads and retail chains.
• Present value propositions to decision‑makers and manage end‑to‑end onboarding for operational readiness.
• Negotiate, draft, and manage contracts in compliance with policies and regulations.
• Relationship Management & Performance Monitoring
• Manage key accounts to build strong, long‑term partnerships.
• Ensure partners meet or exceed SLAs and KPIs.
• Track account performance, analyse data to identify gaps, and implement improvements through regular reviews and audits.
• Negotiate rates and identify opportunities for cost savings.
• Strategic Planning & Projects
• Contribute to service point network planning, cost optimisation, and risk management.
• Using data, identify potential hotspots (including breakdown by priority) and project plan towards achieving full hotspot coverage....