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Patient Access Rep

Resurgens Orthopaedics

Grapevine, Texas, United States Full-time June 10, 2026
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Opportunity Description

Job Type Full-time Description

GENERAL SUMMARY OF DUTIES: Greet all visitors to the facility. Scan patient IDs and Insurance card(s). Ensure all new patient paperwork is completed, signed and dated. Collect appropriate co-pay and/or deposits, collect past due balances, balance daily entries and run reports, answers telephones, triages calls, schedules appointments. #NTO

DUTIES AND RESPONSIBILITIES:

  • Handles medical records requests
  • Checking patients in for clinical encounters
  • Scan paperwork, insurance cards and photo ID
  • Collecting co-pay, co-insurance and/or deductibles and past due balances.
  • Entering charges.
  • Balancing daily and providing report to Office Manager.
  • Audits assigned superbills daily for following days appointments (Ins Verification, Co-pay or Co-Insurance, Deductible and/or Out of Pocket Remaining, current paperwork on file)
  • Interprets appointment requests and schedules patient appointme...
  • Full-time Information and Record Clerks

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