Patient Coordinator

Patient Coordinator

Date: 14 Jun 2023

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID:

JOB PURPOSE:

The Patient Coordinator is responsible for providing the highest level of customer service and support to the day-to-day clinic operation to ensure a seamless client experience.

KEY ACCOUNTABILITIES:

Customer Service

• Greet clients and create a warm and welcoming environment
• Provide information on services and schedule meetings where necessary with the Client Relations Consultants for further information on treatments offered, i.e. hair transplant and aesthetic procedures
• Manage all incoming clients and phone calls in a professional manner
• Ensure the highest level of customer service is provided at all times
• Introduce clients to the treating specialist at the time of their appointment
• Ensure the clinic is neat and tidy at all...