Patient Service Associate, NUHS Diagnostics (Contract/Permanent)*

Job ID: 3547

Job Function: Ancillary

Institution: National University Health System

Patient Service Associates (PSA) provide frontline counter services to patients. The PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters.
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal.
• Registration of mammogram patients are done accurately via BSS portal, including u...