Patient Service Associate

To perform caregiving duties, do ward operational and admin tasks and provide service management to patients within a healthcare environment in collaboration with care teams based on person-centred care.

• Provide general management of patient bedside and ward environment that is clean and safe for patients.
• Adhere to Infection Control Standards which include:
  • 5 moments of hand hygiene
  • Proper use and disposal of personal protective equipment
  • Proper disposal of waste
• Attend to patients' calls and relay patients' requests to the nurse in-charge as appropriate.
• Report any adverse condition of patients to the nurse in-charge.
• Use various system applications to ensure smooth patient care and operations.
• Demonstrate good interpersonal skills towards patients, staff and public.
• Provide patient education such as fall prevention, smoking cessation and i...