Patient Services Clerk

Job Description:

• The position is available in St Vincent’s East Melbourne campus
• Work for one of Australia’s leading hospital groups
• Fulltime permanent opportunity! 76 hours per fortnight Mon to Friday working on a alternating roster (Mon to Fri)

About the Role

You will provide crucial clerical support and facilitate patient management. Including admitting patients completing reception duties and delivering exceptional customer service. A key component of the role is ensuring patient confidentiality is always preserved.

• Create patient records and complete all necessary information accurately and in line with current procedures
• Admit patients accurately and in a timely manner
• Maintain a high level of customer service by handling patient enquires via telephone and in person, in an efficient, professional, and caring manner
• Arrange appointments for patients as requested by clinical s...