Patient Services Specialist

**Description**



The Ministry's primary representative for all financial concerns of our patients. Provides all services needed to resolve a patient's financial needs, except in highly unique situations. Performs all financial clearance functions, including insurance verification, authorization, benefit analysis, financial counseling, and initial financial application completion. Understands all components of patient accounting and provides assistance with billing or collection issues. Performs all pre-registration and registration functions for patients. Conducts patient interviews, explains Medical Center policies, collects patient liabilities and financially clears the patient prior to or at the time of service. Provides financial counseling when appropriate. Greets and serves patients in a professional, friendly, and respectful manner to promote sacred encounters.



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