Permacon Customer Experience Manager Role

Elevate customer service as a Customer Experience Manager with Permacon in Milton, Ontario. Oversee a team dedicated to providing exemplary service and efficient operations.
We are seeking a Customer Experience Manager at Permacon, a leader in the concrete manufacturing industry. Your main focus will be on leading a team of coordinators and representatives to enhance customer satisfaction and streamline service processes. The role encompasses staff training, logistics management, and collaboration with sales and production teams to guarantee superior service delivery.
Key Responsibilities:
• Lead the customer experience team for optimal service outcomes
• Implement sales policies and procedures effectively
• Manage logistics and inventory control with precision
• Train staff to ensure top-notch customer interactions
• Maintain strong communication with internal teams
Requirements:
• College diploma in business or related field
• At least 5 years in custome...