Opportunity Description
About the job Personal Lines Underwriting Manager
Duties and Responsibilities:
- Ensure that all stakeholder (e.g. clients, insurers etc) communication is accurate, timeous, professional and relevant
- Build and maintain mutually beneficial relationships with internal and external stakeholders
- Ensure and contribute to achieving own and company required client satisfaction targets
- Ensure cancellations are minimized
- Ensure retention targets are achieved
- Ensure growth targets are achieved
- Provide expert personal lines advice to internal and external stakeholders
- Act as liaison between client facing and internal servicing teams to channel information, request for documentation etc.
- Deal with service complaints or escalations and ensure that client needs are satisfied
- Ensure that personal lines underwriting practices adhere to compliance and quality requirements
- Conduct regular a...
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