Platform Support Officer

Platform Services Officer

A fantastic opportunity has become available for an Adviser or Platform Services Officer to join a growing Brisbane-based financial services business supporting financial advisers and their support teams across a busy platform environment. This role is well suited to someone who enjoys solving problems, managing competing priorities, and delivering a high standard of service in a fast-paced setting.

Working closely with internal teams and external administration partners, you will own adviser queries end-to-end, help resolve issues efficiently, and support the wider adviser services function. This is a hands-on, client-facing operational role where accuracy, communication, and relationship management are essential.

The Role

• Manage adviser queries from initial contact through to resolution.
• Liaise with internal stakeholders and external administrators to progress outcomes.
• Support a...