Policy Servicing, Manager

Responsibilities

• Manage day-to-day operations, coordinate and manage subordinates, facilitate interdepartmental communication and allocate tasks and resources as needed.
• Constant review of work processes, resolve discrepancies and make strategic recommendation for improvement in liaison with the AVP, Business Support & Policy Servicing.
• Conduct continual analysis and evaluation of Key Performance Indicators, Total Turnaround Time, Backlog Planning, Error Measurements and implement corrective actions.
• Ensure credible client database is maintained and ethical practices, code of conduct, policies, rules & regulations are complied.

Job requirement

• Degree holder or Professional qualification in insurance.
• Minimum 5 - 8 years’ experience in the insurance industry in an operational capacity.
• Effective communication in writing, presentation and interpersonal communication across various leve...