Practice Lead for Microsoft

Job Description

Job Overview: The Practice Lead for Microsoft is responsible for defining, scaling, and governing the Microsoft practice across the organization. This role owns the end-to-end Microsoft capability—from strategy and architecture through delivery and optimization—ensuring the platform delivers measurable business value across sales, service, marketing, and digital engagement functions.

Key Responsibilities

• Define and execute the Microsoft practice strategy, roadmap, and operating model aligned with enterprise and client priorities.
• Position Microsoft as a core customer and engagement platform, supporting revenue growth, service excellence, and digital transformation.
• Establish platform standards, architectural principles, and delivery best practices across all Microsoft clouds.

Offering & Capability Development

• Build and evolve Microsoft service offerings including:
  • Sa...