Premium VIP Service Management Leader

Globe Telecom, Inc. is seeking an End-to-End (E2E) Service Management Expert to oversee service network performance, particularly for High Value Cabinets, and enhance the customer experience for our VVIP and High-Value customers in Fixed Broadband Services. Your role will involve managing technical service complaints and ensuring timely resolutions.

The ideal candidate should be skilled in service network performance, possess strong analytical capabilities, and be experienced in incident and problem management. Join us to provide superior customer service and drive improvement initiatives.