Principal AI Engineer, Fin Agent, Strategy & Execution

Intercom is seeking a Principal Engineer to drive AI-powered customer service solutions. You will strategize, lead new projects, and execute high-stakes problems within a hybrid working environment. This role demands deep engineering and product expertise, excellent communication skills, and over 10 years of experience in tech leadership. Join Intercom to impact the future of customer service in a rapidly evolving competitive landscape, with a strong focus on AI and innovative solutions.
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