Principal Business Partner, Customer Operations

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award‑winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity, and compliance for the global workforce.

Our brand promise – Makes Work Life Better™ reflects our commitment to employees, customers, partners, and communities globally.

About The Opportunity

As the Principal GCO Business Partner, you serve as the strategic operations partner for Customer Operations transformation initiatives, focusing on AI, automation, and next‑generation operating models. You translate emerging capabilities into scalable operating frameworks that improve efficiency, customer experience, and cost‑to‑serve, and influence how GCO defines and executes its ope...