Principal, Digital Project Manager

The Digital Project Manager is responsible for the end-to-end delivery of strategic digital and AI initiatives supporting Customer Support transformation at Schneider Electric.

Working within Schneider Digital, the role orchestrates the full lifecycle from discovery phase to global deployment and value realization, delivering scalable, data-driven solutions that enhance frontline agent efficiency, customer experience, and operational performance.

The Project Manager acts as a program orchestrator across business, product, and operation teams, ensuring strong alignment, execution excellence, and measurable business impact across regions.

What will you do:

1. End-to-End Program Delivery

• Own the full project lifecycle: discovery → scoping → pilot → rollout → closure
• Define and drive scope, roadmap, and success criteria definition and realization
• Ensure delivery against timeline, budget, quality, and business objec...