Principal - Program & Project Management

LTM is seeking a highly experienced and certified ServiceNow Program Manager for driving the successful implementation and ongoing management of ServiceNow Programs The responsibilities includes overseeing and coordinating various program aspects ensuring they are delivered on time within budget and to the highest quality standards

RESPONSIBILITIES AND DUTIES

• Work with client stakeholders to discover and understand their current state environment from a process and technical perspective
• Act as a trusted advisor while establishing a positive and productive working relationship with the client
• Lead and manage process design initiatives and manage the translation of those requirements to the ServiceNow implementation team
• Plan and schedule meetings to gather business and functional requirements while providing best practice process and technical guidance
• Analyze business processes and provide innovative and scalable sol...