Principal Service Reliability Engineer

Job Title: Principal Service Reliability Engineer

The Principal Site Reliability Engineer will be responsible for ensuring the reliability, performance and scalability of our mission‑critical platforms. In this role, you will be safeguarding operational excellence in the assigned product, influence reliability strategies, integral in production incident response, and helping to improve operational metrics. The role will be collaborating closely with different teams, such as Development and Production Support teams, to make sure target SLOs are met, making adjustments where needed and designing/developing code to facilitate meeting such targets. The role is also expected to work on toil reduction projects, handle capacity planning/tuning activities, revisiting existing SOPs and designing/developing code for performance improvements. This is a hybrid position and would require you to be in the local office 2‑3 days a week.

Responsibilities

• Define and t...