Principal ServiceNow Solution Architect

Overview

As a Principal Solution Architect in our Colsulting & Solutioning practice, you will be the technical face of our firm for Tier 1 and Tier 2 clients. You will lead the Pre-Sales to Delivery lifecycle, ensuring that our ServiceNow solutions are not only technically sound but also drive measurable business value for our customers. You will bridge the gap between executive stakeholders and our delivery teams, turning complex visions into reality.

Responsibilities

Strategic Consulting & Advisory

• Act as a Trusted Advisor to client CIOs and IT Directors, guiding them through Digital Transformation journeys on the ServiceNow platform.
• Lead Architectural Discovery Workshops to capture complex business requirements and define the target state architecture.
• Conduct Configuration vs. Customization assessments to help clients maximize their ROI while minimizing technical debt.

Solution Design & Pre-Sale...