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Process & Business Analyst

Credit Counselling Singapore

singapore, singapore, Singapore Full-time June 17, 2026
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Opportunity Description

CCS is looking for an experienced Process & Business Analyst competent in the business process mapping, data analytics, and project management.

The ideal candidate will serve as the critical link between business stakeholders and technology or delivery teams — translating complex business needs into actionable solutions that drive measurable outcomes.

The ideal candidate is analytically minded, an excellent communicator, and someone who thrives in fast‑paced, cross‑functional environments. You will own end‑to‑end problem‑solving: from mapping and optimising business processes, to gathering and documenting requirements, interpreting data, and ensuring successful delivery of initiatives.

Key Responsibilities 1. Business Process Mapping & Optimisation
  • Conduct end‑to‑end process discovery sessions with business units to document current‑state (as‑is) workflows.
  • Develop detailed process maps, flowcharts, and swim‑lane diagrams using...
Full-time Other-General

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