Process Engineer / Senior Product Analyst

Job Description

We're partnering with a global health-tech scale-up with roots in South Africa, delivering agentic AI systems into real production healthcare environments in the US. These are greenfield deployments where performance, reliability, compliance, and workflow quality directly determine whether AI succeeds or fails.

We're looking for a Senior Product Analyst / Industrial Engineer to sit at the intersection of product, engineering, and the clinical + billing workflows the platform automates. You’ll turn messy real-world healthcare processes — how clinicians document visits, how coders resolve ambiguous charts, how claims move from submission to settlement — into measurable systems, product decisions, and scalable workflows the business can act on.

This role requires an industrial-engineering mindset applied to modern software products: systems thinking, process optimisation, measureme...