Process Manager

Job Description
We are seeking a dynamic and people-focused Process Manager to drive the rollout and adoption of standardized processes across our Infrastructure and Application Production Support teams. This role is ideal for someone who thrives on collaboration, enjoys problem-solving, and excels at guiding teams through change. You will play a key role in ensuring operational consistency, improving process effectiveness, and fostering alignment between production support teams and leadership.
________________________________________
Key Responsibilities
• Lead process rollout and adoption: Partner with strategic and cross-functional leaders to drive consistent implementation of standardized processes across multiple teams and organizations.
• Understand and remove barriers: Work closely with teams to identify challenges, resolve roadblocks, and help achieve operational goals.
• Promote alignment and visibility: Act as a connector between production support teams an...