Opportunity Description
Overview
The firm has been in the Philippines for more than 88 years. They offer computer systems and technical-support business services and aim to provide consulting services to help businesses with strategy, technology implementations, and operational optimization.
Position
Procure to Pay Team Lead
Working Schedule
Night Shift | Monday to Friday
Salary
Php 44,000 - Php 51,000
Benefits
- HMO
- 13th Month Pay
- Leave Credits
Responsibilities
- Handle escalated and complex customer service issues, ensuring client satisfaction and adherence to SLAs.
- Track and report service performance, contributing to strategic financial results within their area.
- Identify work-related issues, investigate causes using available methods or resources, and develop and suggest alternative solutions for continuous improvement.
- Assist in the d...
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