Opportunity Description
Job Description
Location: Austin or Dallas preferred. Remote CST Okay!
possible extension
Job Description:
Requirements Gathering & Definition
· Lead requirements gathering for new digital web form capabilities, translating business needs and BA analysis into defined form logic (data elements, validations, conditional flows, and exception handling)
· Ensure requirements reflect end-to-end client and operational journeys and align to digitization goals (reduce NIGO, simplify experience)
· Partner with UX and Technology to refine requirements into scalable, reusable solutions aligned to platform standards
· Collaborate with cross-functional teams (Product, UX, Technology, Operations, Client Experience) to define target user experiences and supporting requirements
Strategy, Prioritization & Backlog Management
· Analyze top-volume and high-impact paper forms to inform digitization opportunities and sequenci...
Location: Austin or Dallas preferred. Remote CST Okay!
possible extension
Job Description:
Requirements Gathering & Definition
· Lead requirements gathering for new digital web form capabilities, translating business needs and BA analysis into defined form logic (data elements, validations, conditional flows, and exception handling)
· Ensure requirements reflect end-to-end client and operational journeys and align to digitization goals (reduce NIGO, simplify experience)
· Partner with UX and Technology to refine requirements into scalable, reusable solutions aligned to platform standards
· Collaborate with cross-functional teams (Product, UX, Technology, Operations, Client Experience) to define target user experiences and supporting requirements
Strategy, Prioritization & Backlog Management
· Analyze top-volume and high-impact paper forms to inform digitization opportunities and sequenci...
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